Okay just got back home, I did the afore mentioned procedure and the outcome is the same as the video I posted in a previous replay, no more or less travel. So I guess that means I need a new/new to me good condition one?Use something like a screwdriver to push the ball in against its spring, then push in the plunger. While holding the plunger in release the ball, then release the plunger. The ball should now lock the plunger from being pushed in. See chapter 10 in the CX500E shop manual.